Customer Testimonials
I conducted several hours worth of research and searching online for pricing, dealer reviews and sales rep reviews when looking to buy a new Subaru Forester. I watched a lot of videos on how to negotiate the deal and what "scams" and "trickery" to avoid. After conducting that and having years of experience buying elsewhere I can truly say this is the most professional, courteous, transparent, and friendly dealership I have EVER been to. I can not recommend Tabor Cleberg enough as a honest salesmen who made this experience memorable and worthwhile. Want a Subaru? GO ...
We had a very good experience working with Tabor Cleberg in the purchase of our Subaru Ascent. He was clear and knowledgeable in answering any and all of our questions and made the entire experience a pleasurable one.
After not being able to get an acceptable deal at another dealership I emailed Montgomery Subaru and got Matt. He was so nice and understood what I wanted and made it happen. It was so easy, I wasn't sure it was for real. We go to finish the deal in person and no surprises, everyone was so nice and made us feel comfortable. Matt noticed I have a mobility problem and without a word pulled the Forrester right next to the door. This is the dealership we will buy from next time I need an upgrade 😉. In our opinion ...
I knew exactly what kind of car I wanted and I researched many dealers in FL where I currently live, in GA and AL. I only dealt with dealers via e-mail since I work night shift and did not want any phone calls during my sleepy time. Drew was very pleasant to work with via e-mail and even though I was somewhat pushy at times he remained professional and pleasant in his interactions with me. I ended up buying my car from Montgomery Subaru because they gave me the best price out of all the dealers that I interacted with ...
Entire staff from salesmen, to receptionist, to financial office, to maintenance supervisors, to technicians are very attentive and knowledgeable.facilities are comfortable and modern too
Great service, good communication, and a friendly atmosphere. Really nice people that are easy to work with. Drew was awesome! Straightforward information provided quickly and clearly.
Subaru of Montgomery Alabama gave me an awesome deal on a Subaru Outback ,and made the vehicle purchase so easy and absolutely no pressure! I would recommend this dealer to anyone wanting to buy a Subaru! The 2020 Subaru Outback is also incredible, drives like a dream with good gas mileage! Last but not least My salesman Drew Gim and the financial manager Kyle were so nice and to the point , no haggling or Pressure! They both went above my expectations! I will definitely buy my next vehicle from Subaru of Montgomery! They have a clean comfortable dealership! I give them ...
Internet Sales Manager Drew Gim was a pleasure to work with. I was pleased with his communication and keeping me informed on my new car order. The financing application online was easy and made for trading in my vehicle and picking up the new vehicle a breeze. Overall a great experience!
My wife and I got a great deal on our new Subaru Ascent with almost all options from Drew Gim internet sales manager at Montgomery Subaru.
Subaru is highly rated in Consumer Reports, and is in the top 5 vehicles and this inspired me to purchase the Subaru Accent Limited. I highly recommend Montgomery Subaru because the sales personnel are courteous and professional.
My wife and I recently purchased a new Subaru Forester from Montgomery Subaru, and what a great experience it was! The entire process was smooth and trouble free!
Buying a car here was a pleasurable experience. I was never pressured to make a hurried decision and the negotiations were fair. The car I ordered was damaged in transit. Mr. Gim found me a replacement by my scheduled pick up time. This is our second Subaru from this dealership. I compared prices with 4 other dealerships and Montgomery offered the best deal.
We lost a Honda CR-V recently to an accident where another was at fault. Shopping for a suitable replacement during the Christmas season was not planned, but now necessary. I researched several brands and models, and narrowed the choices down to another Honda CR-V and a Subaru Forester. I contacted several dealers around the state for sales quotes. Locally, I test drove 2020 models of both, and although I was a veteran Honda owner, I was extremely impressed by the Subaru, especially in ride quality, handling, and operation of the CVT transmission. Also, the Subaru salesman was more professional (no high ...
I just purchased a 2020 Outback Touring XT from Montgomery Subaru., This is my second new Subaru from this dealership. The other is a 2017 Legacy Sport. I also purchased extended warrants for both and traded cars in on both. I have used the service department for the Legacy and plan to so for the Outback. I have used all the different services of this dealership and have been well please. I had been so pleased with the Legacy Sport and dealership that I decided to buy the Outback. I initially contacted the Internet manger Drew Gim via email along with three ...
Most hassle-free car purchase I’ve ever had. Top-notch people, and of course great vehicles. Internet Sales Manager Drew Gim was low-key, knowledgeable, and easy to work with. Finance Manager did his due-diligence, but got the paperwork done very quickly. Strong performance all-around.
From the start of this new car buying research process, no pressure at all. Upon arrival during the first visit to the dealership, we were not swarmed by sales associates like some other dealerships. Tabor was very accommodating and knowledgeable, and didn't pressure me with trying to buy a vehicle right then and there. He understood that I was just starting my own research. About a week later, when I finally narrowed my possible model selections, Tabor was very accommodating and able to answer (and provide) spec and deal info with no hesitancy or delay. (This was unlike one ...
Really liked the small, family type atmosphere at Montgomery Subaru. Got a great Outback at a very good price. Staff were friendly, non-pressure and friendly. Highly recommend
From the time we walked in the door, with a service issue, until we left with a new car, we were treated almost like family. Everyone was smiling and welcoming-even of the dog. There is a good possibility that we would drive from Tennessee to Montgomery if we were to purchase another vehicle.
Drew from Montgomery Subaru was great to work with. I am military and have been in contact with him for months overseas. He was very patient with the process and did not rush me or pressure me with my purchase. He was very honest with all of his answers and even drove me to drop off my rental car when I made the purchase. Would recommend!
We absolutely loved our experience with Montgomery Subaru! They were able to provide me multiple options and give me the information I needed to make my decision in which vehicle would work best for our lifestyle. We look forward to working with them again in the future!
Best experience i have had in years when buying an automobile. I will definitely return for my next vehicle in about ten years. I purchased this vehicle while working in Afghanistan. Drew really came thru in helping me navigate the extra documentation in order to close the auto loan with a limited power of attorney. Without his help I would not have been able to purchase this car.
I highly recommend Montgomery Subaru, Matt Corbin, to everyone interested in purchasing a new car.I am from Hoover Alabama. Matt Corbin provided the best customer experience I have ever had when purchasing an automobile. He listens to every word you say and works hard to get you exactly the automobile you want. It made car buying very enjoyable. Best price with in 200 miles of Birmingham. I highly recommend Montgomery Subaru to anyone interested in purchasing a new car. Service after the sale is incredible! Thanks to Matt and all the Montgomery Crew!
Worked with Drew via email, phone, and in the dealership. Drew was very helpful to work with me on finding the right vehicle for me. He went above and beyond, responding to me even when he was out of the office. 10/10 I would recommend this dealership again.
Shopping for a new car can be rather daunting experience. From the moment I contacted Montgomery Subaru, I knew this was going to be a totally different dealership. Initially I contacted the dealership via their website and received a professional, informative response from the Internet Sales Consultant, Drew Gim...he supplied me with the necessary information which helped me make a decision on my new car purchase. Drew let me know when a good match for my model was going to be delivered...the following day I drove to Montgomery to meet Drew and see the car...needless to say, ...
Matt was very knowledgeable of the Subaru product line and options, he was very helpful in working with us through the process of us getting a new car and with training us on the car when we picked it us. Excellent support, I would highly recommend him.
We spent about two weeks car shopping, driving different cars, comparing prices online, visiting different dealerships. None compared to Montgomery Subaru. They gave us an excellent deal on the Forester for my wife and Salesman Drew Gim was very polite, professional and helpful throughout the entire process. If I wasn’t so keen on getting a full size pickup truck I would be tempted to buy another Subaru for myself! Maybe a WRX STI....
Matthew and Tim did an excellent job of getting me in my new car. We got a good deal on the end of the year model. Tim went over the loan process and got a good rate for me. Mathew explained all the features on my Subaru Ascent. I love my new car!!
Online sale. Drew was responsive to all my questions and provided all the necessary info upfront. No hassles! Did exactly what they said they would do! Would recommend Drew and this dealership to anyone looking for a new Subaru.
We recently purchased a 2019 Subaru Forester Touring from Montgomery Subaru. After working with several other Subaru dealerships within 150 miles, it was Drew Gim’s patience, upfront pricing, and outstanding customer service that really stood out. I never once felt pressured or hassled and all of my questions were answered in a timely manner. He always kept me informed on when my vehicle would be arriving and went above and beyond to make me feel more than just a number. Most correspondence was done via email, but when it came time to visit the dealership to pick up my vehicle, I ...
Very professional dealer. Staff and employees were outstanding. I used facebook messenger to contact them on sunday(dealer ship was closed) and they responded on messenger/text and email within 15 minutes. Thanks again.
Service was performed right the first time and ready on time. No surprises or pressure for unnecessary service. Always a pleasure to do business with.
Time was minimum. While waiting, I had refreshed offered. Clean and comfortable sitting area Explanation of service excellent. EG what was preformed and why. Pleasant visit.
Drew Gim, an internet sales person at Montgomery (AL) Subaru, provided outstanding professional service above and beyond most car salesmen I have dealt with over the past 50 years. He went the extra mile to try to make a great lease deal for the vehicle that we wanted, to explain the lease process for an out-of state transaction, and generally made the entire finance application process as smooth as possible. He did everything in his power to keep us promptly informed. He is a tribute to Montgomery and Subaru in terms of his responsiveness and customer service perspective. His manager, Tim ...
Great sales force, friendly but also were clearly wanting our business, took time to explain all possible options while not being aggressive but just to make sure that all options were discussed.
We were given the warmest hospitality of any dealership! No hassling phone calls! A few short texts and phone messages to let us know the availability of the 2019 Subaru Foresters. Our sales associate, Drew, was excellent to work with. He was friendly, thoughtful, and knowledgeable! We bought our crimson pearl. colored 2019 Subaru Forester premium from Drew. The transaction was quick and easy! Drew patiently went over the many features of Forester with us. We drove away in a new, clean, gas-filled 2019 Subaru Forester premium! We love the drive and the ride!
AC not cooling. Initially replaced leaking condenser and finally the compressor over a 6-7 day period. AC working well now. Service department was helpful, courteous and apologetic.
I recently had my last "freebie" service. However I will continue to have my maintenance service done by Montgomery Subaru! The staff is so friendly and they get the job done in a reasonable amount of time. The facility is very nice and makes the wait a nice experience. The staff keeps you updated if necessary and routine service is quick. If you want a great SUV and excellent service go to Montgomery Alabama Subaru. I did and I'm sure glad I did!
We've bought 3 new cars from them over the years. We've been very happy with their service and follow up and we are sure that the next new Subaru will come from Montgomery Subaru again. (although we live in Georgia now!)
Salesman Kahner Calloway went the extra mile in providing information to help me narrow down my choices and make a decision on the Outback Touring. He was low-pressure, thorough and polite. Tim Dooley make the paperwork quick, accurate, and easy,
We enjoyed our laid back buying experience so much, that when we decided to transition back up to a third-row vehicle, Montgomery Subaru was our first and only stop. Loving the new Ascent!
Great people who care about their product and customer satisfaction. The care is great as well. Recommended Subarus and buying from Montgomery Subaru. to my family.
I had a few questions which were quickly answered over the phone after I bought my Outback. My 1st service appointment was easy. Was able to schedule online, the waiting area is very nice, refreshments available and the car was even washed and vacuumed when I received it after the service.
From the moment we walked on the lot until we were handed the keys to our new Ascent we felt like family. Shane was very knowledgeable and passionate about the Subaru brand. No pressure sales and focus on the customer, we will definitely be a repeat customer.
The dealership is clean, with friendly helpful staff. There was no pressure to buy, even with the 65.00 gift-card for test driving. The car sells itself. Shane was a pleasure to work with.
A family atmosphere & non stressful car buying experience. Very fair offer on my trade and a good deal on the Outback. The car itself is fantastic. Very comfortable and versatile. Best car buying experience ever! Ranks well above our experience at Ford and Honda. Great job Montgomery Subaru!
Drew Gim was fabulous! We have two Subaru dealers in my Alabama hometown but traveled to Montgomery for our purchase. Once we made our purchase he kept me updated on my order and let me know as soon as it was available for pickup. Great customer service!
It's a little costly, but that is the price you pay for competence. We hope to drive this car for many years and if something happens in it we hope to come out in one piece.
The team at Montgomery Subaru dealership provided us with a Genuine experience during our new vehicle purchase with friendliness, education and providing the best value. A good trade is when both the parties are happy, and we really felt so. We look forward to having a long term relationship with the team and the dealership, as purchasing the vehicle is just the beginning of a good relationship. Thank You Subaru Montgomery. Best Wishes, Ravi
Great car experience. Not pressured and Drew went over the procees and car details having patience with the car buyers. . I would recommend the dealership.
Awesome job by Drew Gim and team. Very easy to work with and very professional. We highly recommend this team and dealership. Very competitive price and provided the bottom line up front without the typical dealership run around. They made it very easy to buy a car and even found our perfect Outback. We will be back
From beginning to end, Montgomery Subaru treated me like I was part of their family. Their friendly and thorough service exceeded my wildest expectations! I would highly recommend Montgomery Subaru to everyone.
We were welcomed with a smile and a handshake. Everyone was friendly and our salesman Drew was extremely knowledgeable. One of the best car buying experiences we have ever had. Great job!!
My wife and I worked with Internet Sales Consultant, Drew Gim and our experience was outstanding. From the very first email correspondence, Drew was direct, informative, and great to work with. He defied all “car salesman” stereotypes and exceeded all expectations. Out of several other dealers we contacted, Montgomery Subaru was by far the best to work with and offered the best price on our vehicle. Would highly reccomend this dealer to anyone looking to purchase a Subaru.
Kyle Campbell gave me a great online purchase experience recently from Montgomery Subaru. I requested online quotes from several Subaru dealers for a 2019 outback with a particular set of specifications, and got feedback from several dealers. The best price offered for this vehicle came from Montgomery Subaru, and I am pleased to say that everything Kyle told me over the Internet Turned out to be the case when I got down to the dealership to purchase the car. Overall Kyle was straightforward and give me the best price and held up everything on his end of the bargain. I highly ...
This dealership has great customer service and they care about their customers. Good environment when you wait for service and a super service department. Friendly, professional staff in all areas. We bought both of our Subaru’s here and are very happy.
So far, dealer has done what they said they would do. Outback only has about 500 miles on the odometer, so experience has been limited.
I definatly will be coming back. Thank You Subaru for taking me 1 hour before my appointment and still getting done so quickly. I was traveling from Carrollton Georgia to Montgomery Alabama to service my Subaru. Now I don't have to travel anymore....moving to Montgomery Alabama. 🤗
The service facility and staff were excellent. The car was serviced and washed and returned ready to go. Best dealer service experience I’ve ever had.
While visiting the area I received an email about a recall on my Outback. It just so happened I was due for an oil change and tire rotation as well. I just drove over to the dealership and they took care of me right there with no appointment because they weren't busy. The service technicians were awesome and showed me the waiting area where fresh coffee and snacks were available while I waited. I was impressed when my vehicle was ready because not only did they fix my vehicle they washed and vacuumed it out too! Top notch service ...
Went in knowing what I wanted, and they went out of their way to make it happen! Fast & efficient! And everyone was super nice and very helpful.
Drew Gim did a great job explaining all of the features on the Subaru Forester. He also provided a very good price on the vehicle that I decided to buy. I checked with three other dealers and no one could come close to the selling price that Montgomery Subaru was offering.
My wife and I were very impressed with our car buying experience at Montgomery Subaru. We shopped around at several dealers from several different brands, but kept coming back to Montgomery Subaru. Honest, friendly and not pushy. We are very happy and look forward to a long relationship with this dealer.
I am very happy with Montgomery Subaru. The salesperson was very professional and knew his information. It was a relaxed environment and no hard sell or pressure. The purchase of my Crosstrek was very smooth and professionally handled. The care after the sale has been excellent. I highly recommend Montgomery Subaru.
Great staff, very professional and knowledgeable. Nice showroom, and service area. I have received follow-ups from the sells and the encore visit was very helpful.
Easy on-line purchase. Excellent assistance with financing and customer care. Took advantage of Subaru Encore Love and even enjoyed lunch with the crew. We felt appreciated.
Great customer service. They know me by name even though I don't come that often. Fixed problem quickly. Very knowledgable and friendly. Know who I am when I come.
The service advisors listen well and offer good advice about service without trying to oversell. Easy to schedule service over the phone usually when I need or want it. Thus far it has been done right the first time every time.
I purchased a 2019 WRX from Montgomery Subaru on January 19, 2019. The entire experience from the web search to financing and leaving the dealership with the vehicle was superb. If you are in the market for a Subaru I can't recommend this dealership enough. Kyle Campbell was everything I personally want in a salesman. Courteous, knowledgeable and not pushy in the least. I don't normally do this but I plan on having Montgomery Subaru handle all of my vehicle maintenance as well.
It was a non aggressive buying experience, just the kind we like. We drove 3 hours and the paperwork was complete and the car was ready for us. It was the shortest and the most easiest sale that we have experienced. If you’re looking for a Subaru, give them an opportunity to offer you a deal. Their deal couldn’t be beat!
I received quick, excellent, and trustworthy service as always. It's a pleasure doing business with Montgomery Subaru, whether purchasing a vehicle or having one serviced.
From top to bottom sales , management , Shane,Megan, finance office, all are excellent. Dealership interior areas could be larger. I've told people to buy Subaru, finally I took my own advice, so far, happy I did.
I have to say this has been one of the best vehicle buying experiences I've had (and I've been buying cars since 1979!)! Drew, our salesman, and the entire team were outstanding. Even though the Crosstrek I wanted was not in stock, they persevered in locating a similar one that was in route to GA, and the owner personally coordinated with the owner of the dealership in GA to make sure it was delivered to Montgomery instead. Even though it didn't have everything I was looking for (dimming side view mirrors and Dome lights), they added what I ...
I bought a Subaru Outback from them in May 2017. The customer service I have received in the last year has been awesome. They helped me get tree sap off of my car after a trip at no charge. They found a nail in the side wall of my tire and gave me a loaner until they could get new tires in. Dennis is always kind and willing to help me. I would recommend this dealership to anyone! I have dealt with several in the past, they are the absolute best!
Eddie Ivory took great care of us and really took time to make sure I got what I wanted. We weren't able to close the deal with him but Kyle stepped in and treated us very well. Also thanks to Tim, the finance guy who wasn't pushy like some others I've encountered. Just a great experience all around!
I recently purchased this vehicle from the Montgomery Subaru dealership. There was a local dealer here in the Fort Walton Beach area, but they were not able to offer me the color, or options, that I wanted at the right price, or from available inventory. I searched on-line and discovered that Montgomery Subaru had what I wanted. Their Internet Salesman, Kyle Campbell, immediately came to my assistance. He had the car I wanted and gave me a reasonable trade in offer on my existing vehicle. Even though I had to drive through heavy rain for three hours to purchase this ...
Excellent work. Cost a little high. Tommy Youngblood has excellent people skills! Appreciate the complimentary vehicle wash job. Talked to several sale and office personnel and they were friendly and helpful
I purchased Forester 2019 Sport. I felt people at this dealership are honest and trustworthy. Overall nice buying experience. I will definitely recommend Montgomery Subaru.
John and his wife and all the employees at this Montgomery Subaru Dealership are a pleasure to deal with and for good servicing from Dennis and his crew after buying an Outback from them and a 2019 Forrester Touring car. Shane Fletcher has been our sales person when we bought both Subaru's from them. Shane is knowledgeable and honest and polite...good sales person. Sheri and Larry Todd
I can’t say anything bad about any area of this dealership. They have been the best dealership I’ve ever dealt with, and I’m in my 70’s with many purchases and maintenance/repairs in my past. 5 ??!
I was passing through Montgomery on a family vacation. I realized too late (to get it done at my home dealership) that I needed a regular maintenance check-up (with oil change and tire rotation) done on my Subaru. I decided to just drop in and get it done in Montgomery (after locating them online). They could not have been more accommodating, or speedy! They were also very concerned with my satisfaction. I was amazed by their friendliness, efficiency, and speed...especially considering they must have known that I would not likely be a returning customer (due to proximity to home). ...
Best car buying experience we have ever had. Attractive dealership, very friendly, knowledgeable personnel, and a good inventory of vehicles for us to choose from.
I gladly drive from just outside Atlanta to have Montgomery Subaru service my Outback.. They are highly professional, friendly and always work hard to accommodate my schedule. Montgomery Subaru has my trust.
From the very first step onto the dealership grounds to test drive a car ... to the most recent follow-up technology training/refresher course on the many important features built into our new 2019 Forrester, we have had the most wonderful experience and service with every aspect of our new purchase. We are looking forward to a long and happy relationship with the nice folks at Montgomery Subaru.
I was able to tell Kyle over the phone exactly what I would be expecting in the way of not spending all day at tge dealership. My time is very important to me and my wife and he made sure that he took the time to go over what we needed to know but not waste time on things that didn’t concern our choice of vehicle. Once we made the decision it was very professionally handled to our likings.
Everything covered and quickly by phone by true polite professionals who know their Subaru’s. Best price over threee dealerships . Finance man quick and salesman explained car operations clearly.
Thanks for great service !! This is our second Subaru and we love it! Quite, quick and quality! Reasonable price and great service! They treat you like family!!
Matt Corbin is a great, straight-forward salesman and very thorough. Our experience was quick, easy and even fun! Matt gave us a great demonstration of all of the features on our new car. Tim Dooley was very informative and too-the-point. They didn't waste our time, yet were very thorough and informative. My husband made the deal over the telephone and there were no surprises or problems when we arrived to pick up the car. I definitely recommend this dealership.
We purchased our Subaru Outback from Montgomery Subaru over two years ago, leaving the dealership with a car that we're crazy about as well as a wonderful experience with the sales staff. Since that time, we have taken the vehicle back to the dealership for all of our maintenance needs. Tommy and the rest of the Service crew are very personable whenever I come, always remembering me and my family and adding that personal touch. They are prepared and efficient so the drop off and pick up take very little time, and using one of their loaner vehicles makes ...
It was a pleasure dealing with Kyle Campbell, he was quite helpful in answering my questions and went above and beyond our expectations in the purchase of our new vehicle.
We recently purchased an Outback from the Montgomery Subaru and the staff there is outstanding. Shane our salesman was knowledgeable and very professional. There was absolutely no pressure. The deal was outstanding and we were very pleased with the car. The follow-up appointment with Megan was great. She made sure that we knew about everything we needed to enjoy our car. I would highly recommend this dealership. They are a pleasant surprise in this day of poor service.
The dealership is in a good location and is easy to find. Everyone was pleasant and helpful. There is a nice seating area. Kyle responded promptly to my email requesting a quote.
I had my first warranty issue (very minor) that required me to take my Outback to the service dept. From the minute I drove up until I drove away from the dealership, my entire experience was extremely positive. I was greeted by Norman, who remembered me from our phone conversation, and was kept informed while waiting in the very comfortable waiting room. Norman made sure everything was working properly before I left. Very professional and kind gentleman!
Great experience. Matthew Corbin was a delight to work with. Very efficient and true to his word. Buying a car can be stressful, but Mr. Corbin made it delightful. In fact the dealership staff was fantastic even the dreaded visit to the finance man was great. The staff were very kind and helpful. Recommend this dealership to all my friends. Carol Charrier
My process for buying the car took 2 months. Matt was very patient, helpful and knowledgeable of the vehicles. He showed me the models I was interested in, pointing out the various features and explaining all the Bells and Whistles. We discussed the maintenance programs and extended warranty options. All in all, the buying experience was A refreshing experience from other dealerships I .